Current beta: no purchases
Afterglow is not accepting payments. The prices shown are proposed launch packs. Saving a brief, watching the sample or using the preview does not create a subscription or charge your card. You have no paid plan to cancel on this beta.
If you see an unexpected charge
Email [email protected] with the charge date, amount and receipt or order reference, if available. Do not send a full card number, banking password or identity document. We will investigate whether the charge is associated with this product and explain the appropriate resolution.
Generation problems during testing
If an approved test fails or the output is unusable, contact support with the task title and a short description. Repeated submissions may incur provider costs, so check the existing task before retrying. There is currently no customer payment to refund and no automatic paid-credit refund system.
Before paid launch
Before checkout opens, this page will state the purchase refund window, treatment of unused generation packs, failed or undelivered jobs, how to request a refund and expected processing times. Those commercial rules are not finalized yet. We will not accept a purchase under an undisclosed refund policy.
Any future policy will preserve rights required by applicable consumer law. For now, please use the sample and preview without making a payment.